Privacy Policy
Last updated: September 19, 2025
1. Information We Collect
When you visit TrueVital or place an order for our natural supplements, we may collect the following information:
- Personal identification information (name, email address, phone number)
- Contact preferences and communication history
- Order information and product preferences
- Website usage data and analytics
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders for natural supplements
- Communicating with you about products and services
- Providing customer support and assistance
- Improving our website and services
- Complying with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights and safety
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Contact Information
If you have questions about this Privacy Policy, please contact us:
TrueVital
Jl. Diponegoro No. 14
Medan, North Sumatra, Indonesia
Phone: +62 61 7788990
Email: [email protected]
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.